If you are not satisfied with the purchase of your Woodland Mills product, you can return it in its original packaging for a refund. Returns must be made within 30 days of the invoice date and the cost of shipping to and from the customer are non- refundable. Used accessories cannot be returned for refund. There is a limit of one return per customer.

The remedy for this warranty is that Woodland Mills will at its discretion provide replacement parts to the original purchaser. This is a parts only warranty and excludes labour and/or other costs associated with replacing parts. Woodland Mills reserves the right to discontinue or change materials, parts, models, or products, or to make substitutions. Woodland Mills will ship replacement parts via a courier. Express shipping options may be available in certain regions and at an extra cost to the customer. Photos, videos, or the return of defective parts to Woodland Mills may be required for proper root cause and replacement. When defective parts are required to be returned, a pre-paid courier shipping label will be provided to the customer.

This warranty does not apply to normal wear, commercial or rental use, after-market modification or damages that occur from negligence, misuse, or use not in accordance with the operating and maintenance instructions, or the products intended uses. Woodland Mills disclaims liability for any accidents, injury or damages to the equipment or personal property caused by the equipment when equipped with unauthorized parts, equipped with parts for unapproved purposes or modified in any other way. Woodland Mills will at its discretion make the final decision regarding warranty eligibility.

Woodland Mills disclaims liability for any implied warranties, including implied warranties of ‘merchantability’ and ‘fitness for a specific purpose’ after the term of this Warranty.

Woodland Mills does its best to stock all parts, but in rare cases, parts may need to be ordered in and the customer will be notified upon arrival of required parts. Woodland Mills will not be liable for any damages associated with the unavailability of parts.

Wear items including, but not limited to belts, bearings, blades, bed plates, blade guide blocks, chainsaw chains, chainsaw bars, grinding teeth and tires are excluded from this warranty. Engines are not included within the Woodland Mills warranty.

Warrantor reserves the right to change the design of its products from time to time without notice and without obligation to make corresponding changes in or to its products previously manufactured.

Woodland Mills shall not be liable for any incidental or consequential losses, accidents, injury, damages, or expenses, arising directly or indirectly from the product, whether such claim is based upon breach of contract, breach of warranty, negligence, strict liability in tort or any other legal theory. Without limiting the generality of the foregoing, Woodland Mills specifically disclaims any damages relating to (i) lost profits, business, revenues, or goodwill; (ii) any expense or loss incurred for labour, supplies, substitute machinery or rental; or (iii) any other type of damage to property or economic loss.